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Characteristics and advantages of benchmarking Although there are many details that could define what benchmarking is, there are three fundamental characteristics that define it It has objective purposes. This is built based on objective rules. That means that there has to be a specific reason for its development. It carries out a continuous analysis of trends based on market references. These serve as a guide to improve ones process. It is oriented towards good practices. Its purpose is not to plagiarize, but rather to direct its objectives to the improvement of business practices.
It adds efficiency to the company and expands knowledge about its operation. In Mexico Phone Number Data addition to these characteristics, it is important to clarify the advantages of benchmarking for your company. . What types of benchmarking exist? Currently, the application of benchmarking in a company can be carried out in different ways, since there are different types of benchmarking that will allow your company to choose the most appropriate model for its needs. Therefore, having seen what benchmarking is, lets see what types exist. . Competitive benchmarking It is the most common.
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To benchmark competing companies you have to look outside your business. This technique is the one that studies other companies in your same sector, that is, the direct competitors with whom you compete for the same clients. With this analysis , their practices are discovered, which helps identify your companys weak points in terms of services, strategies and processes. . Internal benchmarking When internal benchmarking is carried out, an evaluation and analysis of one or more areas of your own company is carried out . This internal comparison makes it possible to clarify which aspects need to be strengthened and how one department can benefit from another.
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